Key Takeaways
- The #1 reported scam is the Arrecife Airport (ACE) & Puerto del Carmen Taxi Overcharge.
- 1 of 6 scams are rated high risk.
- Use app-based ride services (Uber, Bolt) or official metered taxis instead of unmarked vehicles.
- Never accept unsolicited offers from strangers near tourist sites in Lanzarote.
⚡ Quick Safety Tips
- At Arrecife Airport (ACE), confirm fare before boarding: €18–€22 Puerto del Carmen, €25–€30 Costa Teguise, €50–€60 Playa Blanca; Traveler reports document 2025 blurry-meter overcharges.
- For rental cars, use Cicar or Auto Reisen (community-vetted) rather than Goldcar or Centauro documents hotel-recommended rental scams.
- Book Timanfaya Tremesana route 2–3 months ahead at timanfaya.com (€15 adult) — the best-value experience; skip hotel-concierge 'Timanfaya excursion' packages at €45–€80.
- Watch the pump counter reset to zero before fuel flows; decline 'oil top-up' or 'windscreen wipe' offers documents €500 disputes.
- For post-return speeding-ticket letters from Mallorca rentals, verify via DGT directly (+34 060 or dgt.es) documents the scam with correct personal data from leaked rental records.
Jump to a Scam
- Medium Arrecife Airport (ACE) & Puerto del Carmen Taxi Overcharge
- High Rental Car 'Scratch Scam' & Post-Return Damage Claims
- Medium Timanfaya National Park Excursion Package Upsells
- Low All-Inclusive Resort Drink & Dining Upsells
- Medium Service Station Fuel & Damage Rip-Offs
- Low Puerto del Carmen & Playa Blanca Restaurant & Beach-Strip Overcharging
The 6 Scams
Lanzarote (ACE) airport taxis run blurry-meter overcharges €10+ above legitimate tariff (€18–€22 Puerto del Carmen, €25–€30 Costa Teguise, €50–€60 Playa Blanca) and 'card machine broken' cash-demand variants — peak-night scarcity is the pressure point.
Lanzarote's César Manrique-Lanzarote Airport (ACE) is a package-holiday hub for UK, German, and Irish tourists headed to the island's three resort strips: Puerto del Carmen, Costa Teguise, and Playa Blanca. Licensed taxis operate on a tariff system; the legitimate fare to Puerto del Carmen is approximately €18–€22, Costa Teguise €25–€30, and Playa Blanca €50–€60 — with a supplement for luggage and night rides. One traveler captured the canonical Lanzarote overcharge: 'Upon arrival he charged us about €10 more than the taximeter, which was very blurry but I made out that it was different.' The blurry-meter pattern is the standard local variant.
Traveler reports document the capacity problem: 'There is never taxis available for up to two hours most nights — the phone line is terrible and never picks up.' Peak-time scarcity creates the pressure point where unlicensed or overcharging operators thrive. Another community thread gives the 2025 payment-method advice: 'A lot of taxis accept card, but I would ask when you're entering just to be sure — we always keep cash for taxis.' Card refusal is a red flag for the overcharge variant where drivers claim the card machine is 'broken' and demand cash at a higher rate.
For older travelers arriving on a package holiday with luggage, the practical defense is to confirm the fare and the meter before moving. Confirm the approximate fare before boarding (€18–€22 to Puerto del Carmen, €25–€30 to Costa Teguise, €50–€60 to Playa Blanca), insist on the meter and note the 'modo' setting (modo 1 = day rate, modo 2 = night/weekend rate), and photograph the taxi license number from the rear windscreen on entry. If the driver claims the card machine is 'broken' and demands cash, ask for a printed receipt — legitimate drivers issue receipts regardless of payment method. For late-night returns from nightlife, pre-book through your resort's reception rather than hailing on the street.
Red Flags
- Driver claims the meter is 'broken' or refuses to run it
- Fixed quote €35+ for the short airport-to-Puerto del Carmen trip
- Driver claims card machine is 'broken' and demands cash at inflated rate
- Meter runs blurry or switches to modo 2 (night rate) during daytime
- No receipt offered on arrival regardless of payment method
How to Avoid
- Confirm approximate fare before boarding: €18–€22 Puerto del Carmen, €25–€30 Costa Teguise, €50–€60 Playa Blanca.
- Insist on the meter and note the 'modo' setting (modo 1 = day, modo 2 = night/weekend).
- Photograph the taxi license number from the rear windscreen on entering.
- Request a printed receipt regardless of payment method — legitimate drivers always issue them.
- For late-night returns from nightlife, pre-book through resort reception rather than hailing on the street.
Lanzarote rental operators (Goldcar, Centauro, hotel-recommended 'local' agencies) run post-return 'scratch scam' damage claims at €150–€400 backed by low-resolution photos sent weeks later — Cicar and Auto Reisen are the community-vetted operators that don't run the playbook.
Lanzarote's geography demands a rental car for any exploration beyond your resort, and that concentration of rentals produces the same 'scratch scam' damage-claim pattern documented in Bilbao and across Spain: a post-return claim for pre-existing or invented damage, typically €150–€400, backed by low-resolution photos sent weeks after the return. One traveler-community thread anchors the alternative: 'Auto Reisen at Lanzarote Airport have great cars and great service' — pointing to specific operator recommendations that avoid the scam.
The scam genre operates across budget aggregators (Goldcar, Centauro) with low base rates and surprise post-return charges; hotel-recommended 'local' operators that pay commissions and provide lower-quality vehicles; and pre-existing minor scratches attributed to the renter at return. The defensive moves are identical to the Bilbao playbook: video walk-around at pickup, photograph all four sides, check the undercarriage via wheel-well camera, and dispute damage claims with credit-card chargeback.
For older travelers on a Lanzarote package holiday, the protective playbook lives in operator selection and pickup documentation. Use Cicar or Auto Reisen rather than budget aggregators (Goldcar, Centauro), and at pickup video a walk-around narrating visible marks before signing — photograph every side, roof, wheels, and undercarriage (via phone camera through wheel well). Decline collision-damage-waiver upsells at the counter if your credit card provides car-rental insurance. On return, video the returned vehicle and note the drop-off time. For any post-return damage claim, dispute with your credit card within 48 hours using your photo/video evidence. Avoid hotel-recommended 'local' operators in favor of independently-reviewed companies.
Red Flags
- Counter agent pressures you to accept 'zero-excess' collision-damage waiver at 2–3x the rate offered online
- Vehicle has a visibly dirty exterior at pickup, obscuring pre-existing scratches
- Hotel-recommended rental 'local' operator with no independent Google reviews
- No walk-around inspection form offered or agent rushes signoff
- Post-return damage claim arrives weeks after drop-off with low-resolution photos
How to Avoid
- Use community-vetted operators: Cicar or Auto Reisen rather than budget aggregators (Goldcar, Centauro).
- At pickup, video a walk-around narrating visible marks before signing paperwork.
- Photograph every side, roof, wheels, and undercarriage via phone camera through wheel well.
- Decline collision-damage-waiver upsell if your credit card provides car-rental insurance.
- On return, video the returned vehicle and dispute any post-return damage claim with your credit card within 48 hours.
Timanfaya official bus tour is €12 at park entrance (Tremesana ranger-walk €15 booked direct at timanfaya.com), but hotel-concierge 'Timanfaya excursion' bundles cost €45–€80 per person and 'skip-the-line Tremesana' packages at €60+ are marked-up versions of free bookings.
Lanzarote's Mars-like volcanic landscape at Timanfaya National Park is the island's must-visit natural attraction, and its excursion economy follows the Spain-wide pattern of official vs inflated-reseller pricing. The official bus tour through the Route of the Volcanoes is €12 per adult at the park entrance (timanfaya.com or via public-bus access from Tías). Hotel-concierge excursion desks bundle Timanfaya into 'North Lanzarote' or 'Island Highlights' day trips at €45–€80 per person including transport and a mediocre lunch — for experiences that cost €20–€30 independently.
One 2025 named-anchor traveler thread captures the booking-window challenge: 'We really wanted to do the Tremesana route in Timanfaya, but it's fully booked. Does anyone have recommendations?' The Tremesana route (€15 per adult) is the ranger-guided walking tour, and must be booked 2–3 months ahead in summer at timanfaya.com directly. Packages that promise 'skip-the-line' Tremesana access for €60+ are marked-up versions of what you can book yourself. Another community rule: 'Book an excursion online with a local company — they'll also have stalls in touristy places, but if you go direct to the park, the official bus tour is always available.' The camel ride at the park entrance is €12 per adult for 20 minutes; tour-package versions inflate this to €40+.
For older travelers on a Lanzarote package holiday, the practical alternative is to book direct and pay at the gate. Book the Tremesana route 2–3 months ahead at timanfaya.com (€15 per adult — best-value Timanfaya experience), and for the standard Route of the Volcanoes bus tour, show up at the park entrance and pay €12 per adult — skipping every hotel-concierge 'Timanfaya excursion' package at €45–€80. The camel ride at the park entrance is €12 per adult — never pre-book via hotel at €40+. Combine Timanfaya with Jameos del Agua and Cueva de los Verdes independently for ~€35 total rather than €100+ packaged. Check the park's official sunrise/sunset volcano demonstration schedule at timanfaya.com to time your visit well.
Red Flags
- Hotel-concierge 'Timanfaya excursion' package at €45–€80 per person
- Tout at Puerto del Carmen or Playa Blanca selling 'exclusive' Timanfaya access
- 'Skip-the-line Tremesana route' packaging at €60+ when the official ticket is €15
- Camel ride pre-booked via hotel at €40+ when the park-entrance rate is €12
- Bundled 'Timanfaya + Jameos del Agua + Cueva de los Verdes + lunch' day trip at €100+ per person
How to Avoid
- Book Tremesana route 2–3 months ahead at timanfaya.com (€15 per adult — best value).
- For standard Route of the Volcanoes bus tour, show up at park entrance and pay €12 per adult.
- Skip hotel-concierge 'Timanfaya excursion' packages — the standalone park experience is cheaper and flexible.
- For the camel ride, pay €12 at the park entrance — never pre-book via hotel.
- Combine Timanfaya with Jameos del Agua and Cueva de los Verdes independently for ~€35 total rather than €100+ packaged.
Lanzarote all-inclusive resorts run layered upsells — 'premium bar' menus at €8–€12 per cocktail (brand spirits excluded), à-la-carte restaurant 'reservations' at €20–€40 supplements, spa packages at €60+ when village rates are €30 — that turn an inclusive holiday into a premium-priced one.
Many UK and Irish travelers book a week-long Lanzarote package with 'all-inclusive' food and drink. The scam genre is not outright fraud but a layered set of upsell pressures that turn an 'all-inclusive' holiday into a premium-priced one: 'premium bar' menus at €8–€12 per cocktail (spirit brands not covered by the all-inclusive tier); à-la-carte restaurant 'reservations' requiring an additional €20–€40 per person above the all-inclusive; and spa and beach-chair 'packages' at €30–€60 per day above the standard resort offering.
One traveler-community thread anchors the specific Lanzarote experience: 'We stayed in an all-inclusive in Lanzarote,' followed by a description of upsell pressure that mirrors the all-inclusive experience across the Canaries. The pressure is not aggressive but consistent, and the cumulative cost of saying yes to each individual upsell turns the budget calculation on the holiday.
For older travelers booked on an all-inclusive Lanzarote package, the practical defense is to know what the contract covers before arrival. Read the resort's drinks and dining contract before arrival to identify which spirits, wines, and à-la-carte restaurants are actually included — and decline 'premium bar' upsells on arrival, eat at the standard all-inclusive restaurants rather than paying the €20–€40 à-la-carte supplement, and skip spa packages pre-booked via concierge at €60+ when comparable services in Puerto del Carmen village are €30. Verify beach-chair and umbrella inclusion before paying any supplement. Half-board is often better value than all-inclusive for Lanzarote, with local Puerto del Carmen restaurants offering dinner at €15–€25 per person at honest pricing.
Red Flags
- Resort 'premium bar' menu at €8–€12 per cocktail with brand-name spirits excluded from all-inclusive
- À-la-carte restaurant reservation requiring additional €20–€40 per person
- Spa package pre-booked via concierge at €60+ when comparable services cost €30 in the village
- Beach chair or umbrella 'supplement' at €10–€20 per day not disclosed at booking
- 'All-inclusive dining' restricted to 1 lunch and 1 dinner seating without disclosure
How to Avoid
- Read the resort's drinks and dining contract before arrival — identify included brands and restaurants.
- Decline 'premium bar' upsells on arrival — standard all-inclusive bar is sufficient for most tastes.
- Eat at standard all-inclusive restaurants rather than paying à-la-carte supplements.
- Verify beach-chair and umbrella inclusion before paying any supplement.
- Skip resort spa packages — comparable services in Puerto del Carmen village are 50% cheaper.
Lanzarote service stations on LZ-1 and LZ-2 stage pump-grade switches, 'forgot to zero' rollovers from the previous customer, €25+ 'oil top-up' upsells, and post-return windscreen-chip damage claims — Cicar's 'same to same' fuel policy avoids the €10–€30/litre 'full to full' surcharge.
Lanzarote has a documented service-station scam genre that primarily targets rental-car drivers on the return trip to Arrecife Airport. The scam vectors: pump switching (the attendant fills from a higher-grade fuel nozzle than selected and charges the premium rate); 'forgot to zero' (the previous customer's charge rolls over onto your bill); 'oil top-up' (the attendant offers to top up oil, pours a thin amount, and charges €25+ for the 'service'); and damaged-windscreen claims (a post-rental-return 'stone-chip' claim on a windscreen that was fine at drop-off).
The worst variant is the rental-car return fuel check: drivers are required to return with a full tank, and some rental operators charge €10–€30 per litre if the tank is even slightly below full. Budget aggregators (Goldcar, Centauro) are particularly known for this. Community guidance recommends Cicar specifically because their fuel policy is 'same to same' (return with the same level as pickup) rather than 'full to full' — eliminating the surcharge entirely if you photograph the pickup gauge.
For older travelers on a Lanzarote rental-car holiday, the practical defense is to monitor the pump and document the fuel state. At any service station, watch the pump counter reset to zero before fuel flows, verify the fuel grade matches the nozzle used (regular 95 vs premium 98), and decline 'oil top-up' or 'windscreen wipe' offers at the pump. Before returning the rental, fill the tank at the airport-proximate Repsol station (LZ-2/LZ-20 junction is the standard). Photograph the fuel gauge reading at full before returning, and retain the fuel receipt. For 'same to same' fuel policies (Cicar), photograph the pickup gauge at the start of the rental.
Red Flags
- Pump counter not reset to zero before fuel flows
- Attendant uses premium-grade nozzle when you selected regular
- Offers to top up oil or check windscreen wipers at the pump (never free, often inflated)
- Rental-car return fuel check claiming tank below full when photographs show otherwise
- Post-return 'stone-chip' windscreen damage claim after a return that was fine
How to Avoid
- Watch the pump counter reset to zero before fuel flows.
- Verify the fuel grade matches the nozzle used (regular 95 vs premium 98).
- Decline 'oil top-up' or 'windscreen wipe' offers at pump.
- Before rental return, fill at the airport-proximate Repsol station (LZ-2/LZ-20 junction).
- Photograph the fuel gauge at full before returning and retain the fuel receipt.
Puerto del Carmen and Playa Blanca seafront-strip restaurants run laminated photo menus with no posted prices, €12–€15 'English breakfast' when locals pay €5–€7, €35–€45 'paella for two' when locals pay €18–€24/person, €2–€4 undisclosed cover charges, and €8–€12 beach chairs when municipal rentals are €4–€5.
Lanzarote's resort strips (Puerto del Carmen, Playa Blanca, Costa Teguise) have built the classic 'tourist menu' economy along their seafront promenades — laminated-English photo menus, touts actively recruiting passing tourists, menus without posted prices, and cover charges added to final bills. The overcharging is moderate rather than extreme (prices inflated 30–60% rather than the 200–400% seen in Barcelona's Gothic Quarter), but it is pervasive. One traveler-community thread offers the locals-first view: 'In my experience, Spanish companies and businesses don't try to scam you — it's a refreshing change from the UK.' The resort-strip tourist-menu overcharging is the exception, not the Lanzarote norm.
The resort-strip-specific patterns: 'English breakfast' at €12–€15 when an equivalent locals-restaurant breakfast is €5–€7; 'paella for two' at €35–€45 when a Canary Islands family restaurant paella is €18–€24 per person; cover charges €2–€4 per person not disclosed at seating; beach-chair rentals at €8–€12 per day when municipal chairs are €4–€5 or free; and watersport 'package' upsells pushing multiple activities at inflated rates. The pattern is consistent across the three resort strips and disappears one street back from the seafront.
For older travelers on a package holiday, the practical alternative is to step off the seafront for any meal that matters. Walk one street back from the seafront promenade in Puerto del Carmen to find local tapas bars (Calle Roque del Este has community-recommended spots), and rent beach chairs at municipal chiringuitos (€4–€5) rather than hotel-affiliated vendors at €8–€12. Eat at the all-inclusive resort's standard restaurants rather than seeking 'local' dining on the seafront strip. For authentic Canarian food, visit Haría, Teguise, or La Graciosa — the inland and quieter villages have honest-pricing restaurants with papas arrugadas, mojo rojo, and gofio. Check drink prices on entry — above €4 for a caña or vino tinto is resort-tourist pricing.
Red Flags
- Menu only in English with photos of every dish — no chalkboard specials in Spanish
- Tout outside the restaurant actively recruiting passing tourists
- No posted prices on the menu or prices in very small print
- Bread, olives, or water appear on the table unordered
- Bill includes cover charge, service charge, or 'tourist tax' not mentioned at ordering
How to Avoid
- Walk one street back from the seafront promenade for local tapas bars — Puerto del Carmen's Calle Roque del Este is community-recommended.
- Eat at the all-inclusive resort's standard restaurants rather than seeking 'local' on the seafront strip.
- Rent beach chairs at municipal chiringuitos rather than hotel-affiliated vendors (€4–€5 vs €8–€12).
- For authentic Canarian food, visit Haría, Teguise, or La Graciosa inland villages.
- Check drink prices — above €4 for a caña/vino tinto is resort-tourist pricing.
🆘 What to Do If You Get Scammed
📋 File a Police Report
Go to the nearest Policía Nacional or Guardia Civil station. Call 091 (Policía Nacional) or 112 (emergency). Get an official crime report — you'll need this for insurance claims. You can also report online at policia.es.
💳 Cancel Your Cards
Call your bank immediately. Most have 24/7 numbers on the back of the card (keep a photo saved separately). Block any suspicious transactions before the thieves use your details.
🛂 Lost Passport?
Contact your nearest embassy or consulate. The US Embassy is at Calle de Serrano, 75, 28006 Madrid. For emergencies: +34 91 587-2200.
📱 Track Your Device
If your phone was stolen, use Find My (iPhone) or Find My Device (Android) from another device. Don't confront thieves yourself — share the location with police instead.
Frequently Asked Questions
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