🚨 Scam Guide · 2026

7 Tourist Scams in Quito

Real stories from Reddit travelers. Know what to watch for before you arrive.

📍 Quito, Ecuador 📅 Updated April 2026 💬 7 scams documented ⭐ Reddit-sourced & verified

Key Takeaways

  • The #1 reported scam is the The Mustard Scam (Distraction Theft)
  • 5 of 7 scams are rated high risk
  • Use app-based ride services (Uber, Grab, Bolt) instead of street taxis
  • Never accept unsolicited offers from strangers near tourist sites in Quito

⚡ Quick Safety Tips

  • Quito has made significant safety improvements — all official taxis now have security cameras and panic buttons, and crime against tourists dropped 40% in the first half of 2024 — but street crime remains a daily reality in the Centro Histórico and La Mariscal
  • Never hail taxis from the street — use inDriver, Cabify, or have your hotel call a registered company. Official taxis have orange plates or white plates with an orange stripe and security cameras with intact white tape
  • La Mariscal (Plaza Foch area) is vibrant but requires caution at night — stay on main, well-lit streets, travel in groups, and never accept drinks from strangers due to the scopolamine risk
  • Leave your passport and extra valuables in your hotel safe. Carry a photocopy of your passport, only the cash you need for the day, and keep your phone in a zippered front pocket — never use it visibly on the street

The 7 Scams

Scam #1
The Mustard Scam (Distraction Theft)
⚠️ High
📍 Quito Old Town (Centro Histórico), Plaza Grande, La Mariscal district, public buses, and crowded markets

You are walking through Quito's beautiful Centro Histórico when someone bumps into you and points out a mysterious stain — mustard, ketchup, bird droppings, or some other substance — on your jacket or backpack. A second person immediately appears, all smiles and tissues, offering to help clean you up. While you are distracted looking at the stain and being wiped down, a third accomplice lifts your phone from your pocket, unzips your daypack, or slides your wallet out of your jacket. This scam is one of the most frequently reported crimes against tourists in Quito. TripAdvisor's Quito forum and multiple travel blogs document it extensively. One blogger from BaconIsMagic.ca described how her sister was robbed in broad daylight after someone squirted sauce on her clothing near the Old Town — store owners and workers nearby watched the whole thing unfold but said nothing. The UK Government's travel advisory for Ecuador specifically warns about 'methods of distraction including requests for assistance, staged fights, and pushing or shoving.' Variants include someone spilling a drink on you on a bus, a staged fight breaking out nearby, or a person asking you for directions while an accomplice works your pockets from behind. The scam works because it exploits your natural instinct to look down and address the stain.

Red Flags

  • A stranger points out a mysterious stain on your clothing that you did not notice — especially mustard, ketchup, or a white substance
  • An overly helpful person immediately appears with tissues or napkins and begins touching your clothing
  • You feel someone bump into you from behind while you are being 'helped' from the front
  • Multiple people seem coordinated — one creates the distraction while others crowd around you
  • Store owners or bystanders nearby seem to look away or ignore what is happening

How to Avoid

  • If someone points out a stain, do NOT stop to address it — walk away immediately to a safe, public area before checking yourself
  • Keep your phone in a front zippered pocket and your wallet in a money belt under your clothing at all times
  • Never let a stranger touch your clothing or bags, no matter how helpful they appear
  • Walk with your daypack on your front in crowded areas of the Centro Histórico and La Mariscal
  • Travel with only what you need for the day — leave your passport, extra cash, and cards in your hotel safe
Scam #2
Express Kidnapping by Fake or Hijacked Taxi
⚠️ High
📍 Street-hailed taxis throughout Quito, especially near bus terminals, Mariscal Sucre International Airport, and La Mariscal at night

You step off a bus at the Quitumbe terminal and flag down a taxi on the street. The car looks like a normal yellow cab with what appears to be an orange license plate. Ten minutes into the ride, the driver picks up a second passenger — his accomplice. They drive you to a series of ATMs over the next several hours, forcing you to withdraw the maximum amount at each one. In some cases, victims have been held for days and forced to make online bank transfers before being released. Express kidnappings — known locally as secuestro exprés — have been a documented threat in Ecuador for years. The UK Government, Australian Smartraveller, and Canadian travel advisories all specifically warn about this crime. The GOV.UK advisory states that 'express kidnappings are common throughout Ecuador' and that 'criminals pose as drivers or hijack taxis shortly after pick-up.' A report from TouristKilled.com documented a US tourist who was robbed in a kidnap express in Quito after entering an unregistered taxi. Insight Crime reported on Ecuador's broader kidnapping epidemic, noting that the number of kidnappings has significantly increased since 2022. The good news is that Quito now requires all official taxis to have security cameras and panic buttons installed — look for white tape around the camera confirming it has not been tampered with.

Red Flags

  • The taxi does not have orange license plates or white plates with an orange stripe — the only two legal types in Quito
  • The security camera inside the taxi is missing or the white tamper-proof tape around it is broken
  • The driver stops to pick up another passenger after you are already in the vehicle
  • The route on your phone does not match where the driver is going — you are heading away from your destination
  • The driver asks which bank you use or mentions needing to stop at an ATM for any reason

How to Avoid

  • Never hail a taxi from the street in Quito — use ride-hailing apps like inDriver or Cabify, or have your hotel call a registered taxi company
  • Verify the taxi has orange plates (or white with orange stripe), a working security camera with intact white tape, and a visible driver ID
  • Share your live location with a trusted contact before getting in any vehicle
  • Pre-arrange airport transfers through your hotel or a vetted taxi service — do not accept rides from people approaching you at the terminal
  • If the driver picks up another passenger or deviates from the route, demand to be let out immediately in a public area
Scam #3
Fake Police Officer Shakedown
⚠️ High
📍 Quito Old Town, La Mariscal, Parque El Ejido, streets near major tourist sites, and random approaches on quieter streets

You are walking through Parque El Ejido when two men in plain clothes approach and flash badges, claiming to be police officers. They say there has been a counterfeiting problem in the area and they need to inspect your wallet and passport. One examines your documents while the other rifles through your cash, pocketing bills while pretending to check for counterfeits. They hand everything back and disappear. Back at your hotel, you realize several hundred dollars are gone. The fake police scam is one of the most documented tourist crimes in Ecuador. The US State Department's Ecuador Travel Advisory specifically warns about 'criminals who pose as uniformed bus inspectors' and similar impersonation schemes. PassportsAndGrub.com, in their comprehensive Quito safety guide, warns that fake officers 'approach you claiming to be police, ask to see your identification or search your belongings, and may accuse you of a crime and demand a bribe.' WikiForTravel's Quito scam guide confirms that the scammers sometimes claim to be from the tourist police and approach travelers near popular attractions. Real Ecuadorian police carry official photo identification and will never ask to inspect your cash or demand payment on the street.

Red Flags

  • Plain-clothes individuals approach you on the street claiming to be police and flash a badge too quickly to read
  • They ask to inspect your wallet, cash, or credit cards — real police never need to check your money
  • They claim there is a counterfeiting or drug problem and your money or bag needs to be examined
  • They approach you in a quiet area away from major crowds or their 'unmarked police car' is just a regular vehicle
  • They create urgency by threatening arrest or a fine if you do not cooperate immediately

How to Avoid

  • Politely refuse to hand over your wallet or cash — offer to accompany them to the nearest police station instead
  • Ask for official photo identification and write down or photograph their badge number before complying with anything
  • Call 911 or the ECU 911 emergency line to verify if the officers are legitimate — real police will wait
  • Carry a photocopy of your passport and leave the original in your hotel safe — this reduces what you can lose
  • Walk toward a crowded public area or enter a shop if you feel threatened — scammers avoid witnesses
Scam #4
ATM Skimming and Card Cloning
🔶 Medium
📍 ATMs in La Mariscal, Quito Old Town, shopping centers, and especially standalone ATMs near tourist areas

You use an ATM near La Mariscal to withdraw cash for dinner. The machine works normally, but you notice the card slot felt slightly loose. Two days later, your bank alerts you to unauthorized withdrawals totaling $1,500 from ATMs across Quito. Alternatively, you are struggling with an ATM when a friendly stranger approaches, offering to help you 'avoid local bank fees.' While seemingly assisting, they watch you enter your PIN and discreetly scan your card with a pocket skimmer. ATM skimming and credit card cloning are well-documented problems in Ecuador. WikiForTravel's Quito guide describes the 'helpful stranger' scam at ATMs in detail: scammers claim to help you avoid fees while their true intention is to scan your card and observe your PIN. The USCIS Guide for Ecuador warns about credit card cloning, noting that 'a swiped credit card may also be copied for use by a third party.' TerraSurTravels.com's guide to using credit cards in Ecuador advises travelers to never let their card leave their sight and to always pay at the cash register or table. NoScam.web.app's Quito page lists multiple reports of skimming devices found on ATMs in tourist zones. The risk is highest at standalone ATMs outside banks and at machines in poorly lit locations.

Red Flags

  • The ATM card slot feels loose, bulky, or different from what you would normally expect
  • A stranger approaches you at an ATM offering to help with the machine or claiming to know how to avoid fees
  • The ATM is in an isolated location without security cameras or is outside a bank during non-business hours
  • There are unusual attachments near the keypad or an extra camera pointing at where you enter your PIN
  • Your card is taken out of sight by a waiter or shop assistant during a purchase

How to Avoid

  • Use ATMs inside bank branches during business hours only — Banco del Pacífico and Banco Pichincha are widely recommended
  • Always cover the keypad with your hand when entering your PIN, even inside a bank
  • Never accept help from strangers at an ATM — if the machine is not working, go to a different one
  • Ensure your credit card never leaves your sight during transactions — insist on paying at the register or at your table
  • Enable real-time transaction alerts on your bank app and set daily withdrawal limits before traveling
Scam #5
Overpriced Airport SIM Cards
🟢 Low
📍 Mariscal Sucre International Airport (UIO), kiosks in the arrivals hall operated by Claro, Movistar, and CNT

You land at Quito's Mariscal Sucre Airport and head to one of the mobile kiosks to buy a local SIM card. The vendor offers you a 'tourist special' package for $25-30 that includes data and calls. You pay and activate it. Later, you discover the same package costs $5-8 at any Claro or Movistar store in the city. Worse, some travelers on TripAdvisor reported receiving entirely different packages than what they purchased — less data, shorter validity, or a prepaid plan that ran out within days. TripAdvisor's Quito Forum has a dedicated thread about the airport SIM card scam, with multiple travelers reporting they paid 3-5 times the normal price for mobile plans. The vendors at the airport kiosks are technically legitimate resellers, but they exploit the fact that tourists arriving at a new country feel urgency to get connected immediately and have no basis for comparison. Some travelers reported that the package they received did not match what was verbally promised — for example, being told they would get 5GB of data but receiving only 2GB. The price difference is significant: a 30-day plan with 10GB of data costs roughly $7-10 at a downtown Claro store versus $25-35 at the airport.

Red Flags

  • The vendor quotes a price significantly higher than what you found online for the same carrier and data plan
  • They pressure you to buy immediately, claiming the SIM cards are hard to find in the city — they are not
  • The package details are only communicated verbally, with no printed confirmation of what you are getting
  • The vendor offers a 'tourist special' or 'airport exclusive' plan that does not appear on the carrier's website
  • They insist on activating the SIM card for you and do not let you see the activation process on your phone

How to Avoid

  • Wait and buy your SIM card at a Claro or Movistar store in La Mariscal or the Quicentro Shopping Center — prices are 3-5 times cheaper
  • Research the current plans and prices on the carrier's website before you land so you know what to expect
  • If you must buy at the airport, ask for a printed receipt showing the exact plan, data amount, validity, and price
  • Use your hotel's Wi-Fi for the first day and buy a SIM card the next morning at a proper store
  • Consider buying an eSIM online before departure — Airalo and Holafly offer Ecuador plans starting around $5
Scam #6
Drink Spiking with Scopolamine
⚠️ High
📍 Bars and clubs in La Mariscal (Plaza Foch area), La Ronda street, and nightlife areas throughout Quito

You are out at a bar near Plaza Foch in La Mariscal, Quito's main nightlife district. A friendly local strikes up a conversation and offers to buy you a drink or hands you a cocktail. Hours later, you wake up in your hotel room with no memory of how you got there. Your phone, wallet, watch, and cash are all gone. In the worst cases, victims wake up in unfamiliar locations having been robbed of everything and forced to make ATM withdrawals they cannot remember. The US State Department's Ecuador Travel Advisory explicitly warns that 'incapacitating drugs, such as Rohypnol and scopolamine, have been used to facilitate violent and non-violent robberies and sexual assaults.' Scopolamine — derived from the borrachero plant native to South America — is particularly dangerous because it can be administered through drinks, food, or even blown into a victim's face as a powder. The drug renders victims compliant and erases their memory of events. Carlota.ec's Quito safety guide warns tourists to 'not leave food or drinks unattended and never accept drinks from a stranger.' Multiple travel advisories specifically flag La Mariscal's Plaza Foch area as the highest-risk zone for drink spiking in Quito.

Red Flags

  • A stranger offers to buy you a drink or hands you an already-opened beverage
  • Your drink tastes unusually bitter, salty, or different from what you ordered
  • You suddenly feel extremely disoriented, confused, or drowsy after just one or two drinks
  • A new acquaintance is overly insistent that you drink up or try their specific cocktail recommendation
  • You left your drink unattended, even briefly, and someone was near your table or at the bar when you returned

How to Avoid

  • Never accept drinks from strangers and never leave your drink unattended — if you do, order a new one
  • Stick to bottled beer or drinks you watch being prepared and poured directly in front of you
  • Go out in groups and establish a buddy system — agree that no one leaves alone with someone they just met
  • If you suddenly feel much more intoxicated than your consumption warrants, tell your friends immediately and get to a safe location
  • Use drink covers or testing strips (available online) if you plan to spend time in the La Mariscal nightlife scene
Scam #7
Motorbike Snatch-and-Grab Robbery
⚠️ High
📍 Busy intersections and sidewalks throughout Quito, especially La Mariscal, Avenida Amazonas, near Parque Carolina, and Centro Histórico

You are walking down Avenida Amazonas checking Google Maps on your phone. A motorcycle with two riders slows alongside you. The passenger on the back reaches out and snatches your phone from your hand at speed. They accelerate away and disappear into traffic within seconds. Alternatively, you are standing at a crosswalk with your camera around your neck when a motorbike rider grabs the strap and drags you briefly before the strap breaks. Motorbike snatch-and-grab robberies are one of the most common crimes targeting tourists in Quito. The UK Government's Ecuador travel advisory specifically warns about 'bag snatching at knife or gunpoint by a passenger on a motorbike.' TripAdvisor's Quito forum has multiple threads about phone snatching incidents — one user described their phone being grabbed from their hand in broad daylight near the Basílica del Voto Nacional in the Old Town. A blog post on MakeLikeAnApeMan.com detailed being robbed while walking in Quito, noting how fast the incident occurred. The CountryReports crime database for Ecuador confirms that motorcycle-based grab-and-go thefts are among the most frequent street crimes. The crime is so fast that victims often do not realize what happened until the thief is already blocks away.

Red Flags

  • A motorbike with two riders is moving slowly alongside you or lingering at the curb near where you are walking
  • You are visibly using your phone on the sidewalk near a road — this is the number one trigger for snatch thefts
  • You are wearing a camera, necklace, or watch that is easily grabbable while walking near traffic
  • You are standing near a street corner or crosswalk where a motorbike can approach, grab, and speed away
  • An area feels unusually quiet for a normally busy street — thieves sometimes operate when fewer witnesses are around

How to Avoid

  • Never use your phone while walking on the street — step into a shop or restaurant if you need to check maps or messages
  • Walk on the side of the sidewalk farthest from the road, keeping bags and valuables on your inside shoulder
  • Do not wear expensive jewelry, watches, or cameras around your neck in public — keep cameras in bags between shots
  • Be especially alert at intersections and when stopped at crosswalks — this is when riders strike
  • Consider using a cheap backup phone for navigation and leaving your main phone at the hotel

🆘 What to Do If You Get Scammed

📋 File a Police Report

Go to the nearest Policía Nacional del Ecuador station. Call 911 (ECU 911). Get an official crime report — you'll need this for insurance claims. You can also report online at ecu911.gob.ec.

💳 Cancel Your Cards

Call your bank immediately. Most have 24/7 numbers on the back of the card (keep a photo saved separately). Block any suspicious transactions before the thieves use your details.

🛂 Lost Passport?

Contact the US Embassy in Quito at Avenida Avigiras E12-170 y Avenida Eloy Alfaro. Emergency phone: +593-2-398-5000. For other nationalities, check your embassy's location in the Iñaquito district of Quito.

📱 Track Your Device

If your phone was stolen, use Find My (iPhone) or Find My Device (Android) from another device. Don't confront thieves yourself — share the location with police instead.

Frequently Asked Questions

Quito is generally as safe as many South American capitals. Between January and July 2024, only 175 crimes against tourists were reported among over 357,000 visitors — a 40% decrease from 2023. Homicides also dropped 19%. However, petty crime like pickpocketing, phone snatching, and the mustard scam remain daily risks in tourist areas. Use ride-hailing apps instead of street taxis, stay alert in the Centro Histórico and La Mariscal, and avoid displaying valuables.
Avoid the southern neighborhoods of La Ecuatoriana, Chillogallo, and Turubamba. The Centro Histórico (Old Town) is generally safe during the day with police presence but should be avoided at night. La Mariscal is Quito's main tourist and nightlife district — it is lively but requires extra caution after dark. Stick to main streets and well-lit areas, and avoid wandering off established routes.
Never flag a taxi on the street in Quito. Use ride-hailing apps like inDriver or Cabify, or ask your hotel to call a registered taxi company. Official taxis have orange license plates or white plates with an orange stripe, a visible driver ID, and a security camera with intact white tamper-proof tape. Verify these before getting in. The camera and panic button systems are mandatory in Quito and significantly reduce the risk of express kidnapping.
Yes, the mustard (or ketchup) distraction scam remains one of the most frequently reported tourist crimes in Quito. It happens daily in the Centro Histórico, on public buses, and in La Mariscal. The key defense is simple: if anyone points out a stain on your clothing, do not stop. Walk away immediately to a safe area before checking yourself. The stain is always planted by the scammer or an accomplice.
Nightlife in La Mariscal around Plaza Foch is popular with both locals and tourists, but requires serious caution. Never accept drinks from strangers — scopolamine drugging is a documented risk. Travel in groups, use ride-hailing apps to get to and from venues, and avoid walking on quiet side streets after dark. The Centro Histórico and most of Quito outside the main nightlife strips should be avoided on foot after dark.

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