Parking Attendant Extortion: Naples parcheggiatori, Barcelona gorrillas, Athens parkers.

Self-appointed street attendants in fake high-visibility vests demand 5-20 EUR to watch the car, with implicit damage threats if refused. The pay-and-display rule and the photograph-and-walk rule defeat every variant from Spaccanapoli to Sagrada Familia to the Acropolis perimeter.

5 sub-mechanics 4 countries 5 case studies Updated May 2026
Parking attendant extortion four-panel comic illustration: a Neapolitan parcheggiatore abusivo in fake high-vis vest approaching a tourist family unloading from their rental car on Spaccanapoli, the family handing over 5 EUR with reluctance, the parcheggiatore moving on to the next arriving car, and the pay-and-display defense shown by another tourist couple paying at the city blue-line parcheggio a pagamento machine and placing the ticket on the dashboard.

Parking-attendant extortion runs five mechanics targeting tourists with rental cars at Mediterranean and Moroccan tourist hotspots: Naples Spaccanapoli parcheggiatore abusivo (Italian fake-vest attendants demanding 5-20 EUR with damage threats; documented since the 1980s; criminal offense per 2018 Decreto Sicurezza but high-frequency persists), Barcelona gorrilla (Spanish equivalent near Sagrada Familia, Park Guell, Barceloneta), Athens parker (Greek operators near Acropolis perimeter and Plaka), Marrakech medina hover-attendant (Moroccan operators at Riad Zitoun el Kdim and Bahia Palace area; demand 20-50 dirham), Mykonos ferry-port shakedown (Greek-island operators at Tourlos / Athinios / Naxos ports; private dirt-lot redirect at 20-40 EUR vs. 8-12 EUR official rate). Cousin variants in Rome Trastevere, Palermo, Lisbon Alfama, Lebanon, Tunis. Documented continuously since the 1980s; intensified with the post-2000 boom in tourist self-drive rentals. The universal defenses are two rules: the pay-and-display rule (only park where you can buy a ticket from the city machine; the machine ticket is the only authoritative authorization) and the photograph-and-walk rule (photograph the operator and license plate, refuse, walk to destination, return to verify). Italian Polizia Municipale 113, Spanish Policia Local 091, Greek Tourist Police 1571, Moroccan Brigade Touristique +212-524-384-601.

A scene · Naples Spaccanapoli · 13:42

"Cinque euro, signora, io guardo la macchina, sicuro qui."

You and your travel partner have driven a rental Fiat Panda from the Naples airport into the historic center. The plan: pizza at L'Antica Pizzeria da Michele on Via Cesare Sersale, then walk to Spaccanapoli. Naples in late afternoon: laundry strung between buildings, the smell of frying basil and tomato, motorbikes weaving through pedestrians, the long straight cut of Via San Biagio dei Librai (the actual Spaccanapoli) running west to east through the centro storico.

You find a parking space on Via Tribunali, ten meters from the pizzeria. As you turn off the engine, a man in a faded orange high-visibility vest steps out of a doorway and walks toward your driver-side door. He is in his fifties, wearing track pants and trainers; the vest has no name, no agency badge, no city seal. He gestures to the parking space, palms up: "Cinque euro, signora, io guardo la macchina, sicuro qui." (Five euros, madam, I watch the car, safe here.)

You hesitate. The space is a regular blue-line parking zone; you can see the city pay-and-display machine 30 meters down the street. The blue-line ticket costs 1.50 EUR for two hours. The man in the vest has no city authority โ€” Naples has no such agreement; parking enforcement is the Polizia Municipale alone. The five-euro demand is parcheggiatore abusivo, the canonical Naples variant of the parking-extortion family.

You weigh the options. Refusal carries an implicit damage threat: scratched paint, broken side mirror, or worse upon your return after pizza. Italian rental contracts charge 200-500 EUR for paint repair; the security deposit absorbs the cost. The five-euro payment is, in pure economic terms, an insurance premium against the scratch. Many tourists pay.

You and your partner discuss in English; the man in the vest waits, hands clasped, patient. Then you do the right thing. Your partner photographs the man (he turns slightly away, eyes narrow). Your partner photographs your license plate. You both walk to the pay-and-display machine, buy a 3 EUR ticket for two hours, place it on the dashboard, lock the car. The man in the vest watches; he does not approach again.

You walk to the pizzeria, eat the pizza margherita (8 EUR each), spend an hour. When you return, the car is fine. The man in the vest is now arguing with another arriving rental car; the new tourists hand over five euros. The cycle repeats every twenty minutes through the afternoon.

This is the Naples Spaccanapoli parcheggiatore abusivo, the most-documented Italian variant of a Mediterranean-wide family. The 2018 Decreto Sicurezza criminalized parcheggiatori abusivi; Naples Polizia Municipale (113) reports hundreds of arrests per year; the practice continues at high frequency. The Naples mayor's office has run sporadic crackdown campaigns; the 2023 enforcement push reduced incidents 30 percent in tourist areas but the variant persists in residential blocks.

The defense is two rules. The pay-and-display rule: park only where you can buy a ticket from the city machine and display it on the dashboard. The machine ticket is the only authoritative parking authorization; any attendant claiming to require an additional payment is operating the variant. The photograph-and-walk rule: photograph the attendant, photograph your license plate, refuse, walk to your destination, return to verify the car. The photograph documents any subsequent damage claim and is admissible to the Polizia Municipale.

That is the Naples Spaccanapoli variant of the parking-extortion family, executed at the most-documented Italian historic-center street. The rest of this page is the five-mechanic playbook, the four other places and methods (Barcelona gorrilla, Athens parker, Marrakech medina, Mykonos ferry-port), and the two rules that defeat every variant.

Read the full Naples scam guide โ†’

Key Takeaways

  • The pay-and-display rule defeats every variant: only park where you can buy a ticket from the city machine; the machine ticket is the only authoritative authorization.
  • The photograph-and-walk rule: photograph the operator and your license plate, refuse, walk to your destination. Photo evidence is admissible to police.
  • For longer parking (4+ hours) use signed indoor garages: parcheggio coperto Italy, parking publico Spain. 15-30 EUR per day, CCTV, insured.
  • In Naples, Rome, Barcelona, Athens, and Marrakech historic centers, do not bring a car at all. Park peripheral, use public transit.
  • Police: Italy Polizia Municipale 113, Spain Policia Local 091, Greece Tourist Police 1571, Morocco Brigade Touristique +212-524-384-601.

The pay-and-display rule and the photograph-and-walk rule

Every variant of parking-attendant extortion is defeated by the same two rules. The pay-and-display rule: park only where you can buy a ticket from the city machine and display it on the dashboard. The photograph-and-walk rule: photograph the operator and your license plate, refuse the demanded payment, walk to your destination, return to verify the car within the parking-meter limit.

The first rule addresses the authority asymmetry. Italian, Spanish, Greek, and Moroccan municipal parking systems are pay-and-display: city machines issue tickets; tickets display on dashboards; enforcement officers check for valid tickets. The pay-and-display ticket is the only authoritative parking authorization; any attendant claiming to require an additional payment has no enforcement role. The 5-20 EUR demanded payment provides zero parking-fine protection; it is pure extortion in legal-economic terms.

The second rule addresses the damage-threat asymmetry. The implicit threat is that the operator will scratch, key, or break the car if payment is refused. Documented damage incidents do occur but are rare per parking event (under 5 percent in Naples Polizia Municipale aggregate data). Photo evidence shifts the calculus: if damage is found upon return, the photograph plus the operator description are admissible; rental car insurance covers the damage; the operator is identifiable. The expected cost of refusal becomes lower than the expected cost of payment-by-default for repeat tourists.

The third defense is the garage rule. For longer parking (4+ hours), use signed indoor garages (parcheggio coperto Italy, parking publico Spain, parking publique Greece). Indoor garages cost 15-30 EUR per day in tourist areas, are CCTV-monitored, and are insured against damage. The 5-15 EUR difference vs. street parking is worth the elimination of operator interaction. Most Italian, Spanish, Greek hotels in tourist cities have arranged parking with a nearby garage at a discounted rate (15-25 EUR per day).

The fourth defense is the avoid-parking rule. In Naples historic center, Rome historic center, Barcelona Gothic Quarter, Athens Plaka, and Marrakech medina, do NOT bring a car. Park at a peripheral garage (Naples Stazione Centrale, Rome Termini, Barcelona Plaza Catalunya, Athens metro stations) and use public transit. Italian ZTL fines, Spanish ZBE fines, Greek pedestrian-zone fines all add 80-200 EUR to any tourist trip into a historic center; the parking-attendant extortion is the additional layer. Public transit is faster and cheaper.

The fifth defense, when escalation is needed: phone the police. Italian Polizia Municipale (113) covers Naples, Rome, Florence, and other Italian tourist cities. Spanish Policia Local (091) covers Barcelona, Madrid, Seville, Granada. Greek Tourist Police (1571) covers Athens, Mykonos, Santorini, Rhodes. Moroccan Brigade Touristique (+212-524-384-601) covers Marrakech, Fez, Casablanca. Reports contribute to operator-arrest databases; the 2018 Italian Decreto Sicurezza specifically criminalizes parcheggiatori abusivi, with fines of 769-3,838 EUR per offense.

The five mechanics

Parking-attendant extortion runs in five distinct mechanics across Italian, Spanish, Greek, and Moroccan tourist cities. The mechanic is consistent (fake-authority extraction); the operator presentation varies by city.

1. Naples Spaccanapoli parcheggiatore abusivo (Italy)

The canonical Italian variant. Parcheggiatori (literally parking attendants) operate at high density along Spaccanapoli (Via San Biagio dei Librai), Vico Lungo Gelso, Vomero hillside, and Mergellina seafront. Fake high-visibility vest, no city seal, demand 5-20 EUR. Implicit threat: scratch / paint damage / mirror break upon return. Italian 2018 Decreto Sicurezza criminalized the practice; Naples Polizia Municipale reports hundreds of arrests per year; high frequency persists in residential blocks. Cousin variants in Rome Trastevere, Palermo, Bari, Catania. Defense: pay-and-display rule plus avoid-parking (Naples metro is excellent).

2. Barcelona Sagrada Familia gorrilla (Spain)

Spanish equivalent. The gorrilla (slang for the operator) wears a fake yellow vest, sometimes carries a clipboard. Operates near Sagrada Familia, Park Guell, Barceloneta beach, Gothic Quarter. Demand: 5-10 EUR. Threat: keyed paint or follow-and-vandalism. Spanish Policia Local (091) and Mossos d'Esquadra (112) accept photo complaints. Cousin variants in Madrid (Puerta del Sol), Seville (Triana), Granada (Albaicin), Valencia (Old Town). Defense: zona azul pay-and-display only, or use Sagrada Familia / Park Guell underground parking (10-15 EUR / day).

3. Athens Acropolis parker (Greece)

Greek variant. Concentrates around the Acropolis perimeter (Dionysiou Areopagitou, Apostolou Pavlou pedestrian streets where parking is officially banned) and Plaka entry streets. Operator demands 5 EUR per hour or 15 EUR all-day; claims municipal agreement (none exists). Greek Tourist Police (1571) accept reports. Cousin variants in Thessaloniki (Aristotle Square), Patras port. Defense: park at Syntagma metro garage (12 EUR / day) and walk; or take the metro from any Athens hotel directly to Acropoli station.

4. Marrakech medina hover-attendant (Morocco)

Moroccan variant. Operates at the few drivable streets in the Marrakech medina (Rue Riad Zitoun el Kdim, area around Bahia Palace). No formal vest; the operator stands in the middle of the street and gestures with palms toward the car. Demand: 20-50 dirham (2-5 USD) per visit, sometimes per hour. Threat: key / scratch upon return. Cousin variants in Fez medina, Essaouira medina, Tangier old city. Defense: park at the official lot opposite the Royal Theatre (35 dirham / day, signed and CCTV-monitored) or at the Place el-Jemaa underground garage.

5. Mykonos ferry-port shakedown (Greece-island)

Greek-island ferry-port variant. At Mykonos new port (Tourlos), Santorini Athinios port, Naxos port, Rhodes port, self-appointed operators meet incoming ferries claiming the official car-rental garage is closed and offering parking at unmarked private dirt lots. Demand: 20-40 EUR per day vs. 8-12 EUR official. Threat: implies the unauthorized lot is the only option. Reality: official ferry-port parking is signed in Greek and English with pay-and-display machines accepting EUR coins. Defense: park at the official lot only.

Where it runs

Parking-attendant extortion concentrates in Mediterranean tourist cities and Moroccan medinas where rental-car density and weak street enforcement intersect.

Three more places, three more parking variants

Barcelona Sagrada Familia: the gorrilla and the keyed door

Barcelona, Sagrada Familia perimeter, Saturday morning. You and your travel partner park your rental SEAT Ibiza on Carrer de Provenca, two blocks from the basilica. The street is regular zona azul; the city machine is on the corner. As you exit the car, a man in a yellow vest walks over with a clipboard. "Senor, senora, parking here costs 8 euros for the day, I am the operator." The vest has no logo; the clipboard has no city seal. You ignore him, walk to the city machine, buy a 4-hour zona azul ticket for 7 EUR, place it on the dashboard. He shrugs and walks away.

You spend three hours at the basilica. When you return, the driver-side door has a long key-scratch from front to back, gouging through the silver paint to bare metal. The car-rental insurance deductible is 850 EUR; the photo of the operator (your partner took one) is in your phone. You phone Mossos d'Esquadra (112), photograph the damage at the scene, file a report with the operator photo. Mossos identifies the operator as a known Sagrada Familia gorrilla with three previous arrests; the case proceeds to recovery.

Defense: the photograph-and-walk rule does the work even when damage occurs. The photo plus rental insurance plus police report recovers 80 percent of the deductible in this case (680 EUR returned by Mossos victim-restitution program at sentencing). For longer parking, use Sagrada Familia underground parking (Calle Marina, 12 EUR / day, CCTV).

Athens Acropolis: the all-day fee that does not exist

Athens, Acropolis perimeter, mid-afternoon. You drive a rental Hyundai i10 from your hotel in Plaka up to the Acropolis area, looking for parking. The streets near the Acropolis (Dionysiou Areopagitou, Apostolou Pavlou) are pedestrian-only with no parking; you drive in circles for ten minutes. A man in his thirties in a white t-shirt waves you down on Apostolou Pavlou: "Parking, parking, here, 15 euros all day, I have agreement." He gestures to a stretch of road that has a faded yellow paint line indicating no parking. The 15 EUR is suspicious โ€” official Athens hourly parking is 1.50 EUR with a 5 EUR all-day max via the city app.

You hesitate. The man becomes insistent: "OK, ten euro, last price." You consider; the alternative is driving away and trying again, with no obvious legal parking. You think about the time pressure of the Acropolis tickets you booked. You hand over 10 EUR. The man pockets it, gestures at the parking spot, walks off.

You climb to the Acropolis, spend two hours. When you return, your car has a 80 EUR Athens municipal parking ticket on the windshield (illegal parking on a no-stop yellow line). The 10 EUR you paid the man bought you nothing; the parking enforcement was independent. You phone Greek Tourist Police (1571); they accept the report but the operator is not identified.

Defense: park at Syntagma metro garage (12 EUR / day, official) or the Acropolis Museum garage (8 EUR / day) and walk 15-25 minutes. Greek municipal parking apps (Athens Plus, MyAthens) display authoritative parking zones on a map; if a stretch of street is not on the map, it is not legal parking regardless of operator claims.

Marrakech medina: the dirham-per-hour hover

Marrakech, Friday afternoon. You and your travel partner have driven a rental Renault Clio from Casablanca and need to park near the Bahia Palace. The medina drivable streets (Riad Zitoun el Kdim) are narrow, with constant scooter traffic. You find a stretch of curb near the Place des Ferblantiers that appears legal. As you exit, a Moroccan man in his forties walks up: "Voiture, mon ami, 30 dirham une heure, je garde, sur." (Car, my friend, 30 dirham per hour, I watch, sure.) He has no vest; he has no badge; he has authority only by self-presentation. The official Marrakech medina parking lot opposite the Royal Theatre is a 5-minute drive away at 35 dirham per day.

You explain to the man you will park at the official lot. He insists: "No, no, monsieur, the official lot is closed today, Friday prayer. Here is much better, I watch personally, 30 dirham per hour, ten hours, 200 dirham total." The official lot is genuinely open Fridays (Royal Theatre lot is municipal, not religious-day-affected); the closure claim is fabricated.

You drive away to the Royal Theatre lot. The lot is open; parking is 35 dirham per day; the lot is signed in Arabic and French; CCTV cameras are visible. You park, walk back to the Bahia Palace (15 minutes), spend the afternoon. Total saved: 165 dirham vs. the man's quote, plus zero risk of damage.

Defense: in Marrakech medina, only park at official signed lots: Royal Theatre lot, Place el-Jemaa underground garage, Bab Doukkala lot. The hover-attendant is universal in Moroccan medinas; the official lot is universal in major cities.

Mykonos new port: the dirt-lot redirect

Mykonos new port (Tourlos), August morning. Your ferry from Athens (Piraeus) docks; you collect your rental Volkswagen Polo from the on-ferry car deck and drive off the ramp. As you exit the port area onto the main road, a man on a scooter rides alongside, gesturing: "Parking, parking, follow me, 25 euros all day, official lot is closed." He rides ahead and turns into a dirt lot 200 meters past the port exit; the lot has no signage, no machine, no attendant booth, just a flat field with rented cars parked in rows.

You suspect the variant. You drive past the dirt lot. 100 meters further on the main road, the official Mykonos port parking lot is signed in Greek and English: parking 8 EUR per day, machine accepting coins. You park, buy the ticket, walk back to the harbor.

Defense: ferry-port operators on Greek islands run this variant during peak August. The official lot is always signed and always near the ferry exit (typically 100-300 meters past the port gate). Drive past any operator on a scooter or in a vest making claims; trust only signed and machine-equipped lots.

Red flags

The phrases that shut it down

Each phrase below refuses the operator firmly while continuing to walk to the city pay-and-display machine. Said in the local language at normal pace, no eye contact.

Italian (refuse, Naples / Rome)
“No, grazie, ho gia il biglietto.”
No thanks, I already have the ticket. Said walking past at normal pace.
Italian (firm, Naples)
“Lasciami tranquillo, parlero con i Vigili Urbani.”
Leave me alone, I will speak with the Polizia Municipale. Use to escalating parcheggiatori.
Spanish (refuse, Barcelona)
“No, gracias, tengo el ticket.”
No thanks, I have the ticket. Use to gorrillas at Sagrada Familia and Park Guell.
Spanish (firm, Barcelona)
“Dejeme en paz, llamare a los Mossos.”
Leave me alone, I will call the Mossos (police). Said firmly.
Greek (refuse, Athens)
“Ohi, evcharisto. Ekho isitirio.”
No, thanks. I have a ticket. Use to Acropolis-perimeter parkers.
Arabic (refuse, Marrakech)
“La, shukran. Andi tasrih.”
No thanks. I have authorization. Use to medina hover-attendants.
Universal (police)
“I will phone the police now.”
Italy 113, Spain 091, Greece 1571, Morocco +212-524-384-601. Said when operator escalates.
Universal (photograph)
“I am photographing you and my license plate.”
Said while taking the photo; deters operators reliably.

If you got hit

If you paid an unofficial parking attendant and your car was subsequently damaged (scratched, keyed, mirror broken) or you got a city parking fine for invalid parking despite the operator claim, photograph the damage / fine and phone police: Italian Polizia Municipale 113 (or 112 for general emergencies), Spanish Policia Local 091 (or Mossos d'Esquadra 112), Greek Tourist Police 1571 (or 100 emergency), Moroccan Brigade Touristique +212-524-384-601 (or 19 emergency). Police accept photo evidence and operator descriptions; in established hotspots like Naples, Sagrada Familia, Acropolis perimeter, and Marrakech medina, the operators are known and reports contribute to repeat-offender enforcement.

For damage repair on a rental car, the rental contract typically charges the deductible (200-500 EUR) to your card on file. File a damage claim with the rental agency at return, present the police report number and the operator photograph; agencies often waive the deductible when third-party fault is documented. If declined, file a chargeback with your credit card within 60 days on grounds of services not rendered as described.

For city parking fines despite the operator claim, the fine is enforceable regardless of the operator-arranged parking. Pay the fine within the discount window (typically 5 days for 30 percent off in Italy, 14 days for 50 percent off in Spain) and file a separate complaint against the operator with municipal police. The municipality cannot waive the parking fine but may pursue the operator under racketeering statutes.

Long-term: report the operator to the embassy / consulate of your home country in addition to local police. Embassies maintain operator-pattern files and brief incoming tourists. The Italian Polizia Municipale Naples specifically maintains an online portal for parcheggiatore abusivo reports (segnala-abusivismo.napoli.it) since 2019.

Related atlas entries

Sources & references

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Frequently asked questions

Calle Florida (Florida Avenue) is a pedestrian shopping street in central Buenos Aires running from Plaza San Martin to Plaza de Mayo. The street is lined with arbolitos (literally "little trees", slang for street currency exchangers) calling cambio cambio dolar dolar to passing tourists. The arbolito quotes a blue-dollar rate (the parallel-market rate) higher than official banks; the tourist hands over USD; the arbolito takes the tourist into a side-street cueva (an unmarked office) for the exchange. The variants run during the exchange: counterfeit-bill swap, short count, receipt-less higher rate, post-exchange follow-and-rob. Documented continuously since the 1970s; intensified during 2019-2024 Argentine currency crisis when blue dollar rates were 50-150 percent above official.
The most-documented Calle Florida cueva variant. The cambio operator counts pesos in front of the tourist (sometimes twice for show), then slides one or two counterfeit 1,000-ARS notes into the genuine stack during a brief moment of distraction. Tourist receives stack with 1-2 counterfeits; loss is 1,000-2,000 ARS per fake. Variant scales: a single tourist might lose 5,000-10,000 ARS over one exchange. Defense: count the stack a second time on your own surface (hand, counter, table) before walking away; if a fake is found, return immediately to the cueva and demand replacement; phone tourist police 02 4810 9000 if refused.
Argentine arbolitos operate WhatsApp / Telegram groups offering rates 2-5 percent above the cueva blue-dollar rate. The tourist arranges a meeting at a coffee shop, hotel lobby, or street corner; the arbolito arrives with the agreed peso amount; the exchange happens. The variant operates in two forms: (1) the arbolito hands over a stack with counterfeits; (2) the arbolito brings a partner; after the exchange the partner follows the tourist and mugs them around the corner, retrieving both the pesos and the original USD. Defense: never meet WhatsApp arbolitos; the licensed-cambio rule applies.
Cuevas (informal exchange shops in side-street offices) sometimes refuse to issue printed receipts, instead offering a verbal rate that is 1-3 percent below the genuine blue-dollar rate. The tourist accepts because the rate is still better than bank rates; the loss is 1-3 percent of the exchange amount. Without receipt, the tourist has no documentation for any later dispute and no recourse for counterfeit bills discovered later. Defense: only use cuevas that issue printed receipts with AFIP authorization number.
At the Iguazu Falls border (Argentina-Brazil-Paraguay tri-border) and other Argentine-Brazilian / Argentine-Chilean / Argentine-Paraguayan crossings, bus-station cambios offer to exchange leftover Argentine pesos to Brazilian reais / Chilean pesos / Paraguayan guaranis at unfavorable rates (often 10-20 percent worse than fair). The cambios operate from kiosks at the bus terminal; tourists who do not check the rate online beforehand accept the bad rate because they are about to leave Argentina. Defense: check the official cross-rate online (XE.com or Google search) before exchanging.
Licensed Argentine casas de cambio (Cambio America, Cambio Lugano, Banco Nacion, Banco Galicia branches) operate under AFIP supervision. They issue printed receipts with AFIP authorization numbers; the rates are slightly worse than blue-dollar (typically 3-8 percent worse) but the transaction is legally recoverable in case of counterfeit bills or short counts. Unlicensed arbolitos and cuevas operate without AFIP supervision; the recourse path is closed. The 3-8 percent rate-difference is worth the legal protection for any exchange over 100 USD.
Yes. Crypto on-ramps (Lemon Cash, Belo, Buenbit, Ripio) allow tourists to receive Argentine pesos at near-cueva rates by selling USDC or USDT on-platform. Western Union receives USD and pays out in Argentine pesos at the official-blue blended rate. Argentine ATMs charge high fees (5,000-15,000 ARS per withdrawal plus 3-5 percent foreign-card fee) but the official rate is safer than street arbolitos. Wise (formerly TransferWise) multi-currency account handles peso conversions at fair rates for longer stays.
Spanish (Argentina): "No gracias, voy al banco oficial" (no thanks, going to the official bank). For polite firm refusal: "No, no necesito cambio" (no, I do not need exchange). Said while walking past at normal pace, no eye contact. Buenos Aires Tourist Police (Comisaria del Turista) at Av. Corrientes 436; phone 02 4810 9000. The arbolitos move on within 5-10 seconds of clear refusal.